Legal Information

Our commitment to transparency, privacy, and security. Read our privacy policy and terms of service below.

Privacy Policy

Last updated: August 15, 2025

1. Information We Collect

At ShiftHarmony AI, we collect information that helps us provide our scheduling services effectively while maintaining the highest standards of privacy and security.

  • Account information (name, email, organization details)
  • Scheduling preferences and availability data
  • Usage analytics to improve our service
  • Communication records for support purposes

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Generate optimized shift schedules based on your preferences
  • Provide customer support and respond to inquiries
  • Improve our AI algorithms and service features
  • Send important service updates and notifications

3. Data Security

We implement robust security measures including encryption, secure data storage, and regular security audits. Your data is protected both in transit and at rest using industry-standard security protocols.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share aggregated, anonymized data for research and improvement purposes, but this data cannot be used to identify individual users.

5. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections to your data
  • Request deletion of your data
  • Withdraw consent for data processing

6. Contact Us

If you have questions about this Privacy Policy, please contact us at info@shiftharmonyai.com

Terms of Service

Last updated: August 15, 2025

1. Acceptance of Terms

By accessing and using ShiftHarmony AI services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

ShiftHarmony AI provides AI-powered healthcare scheduling solutions designed to optimize shift assignments based on staff preferences, organizational requirements, and industry best practices.

3. User Responsibilities

Users are responsible for:

  • Providing accurate and up-to-date information
  • Maintaining the confidentiality of account credentials
  • Using the service in compliance with applicable laws
  • Respecting the intellectual property rights of ShiftHarmony AI

4. Service Availability

While we strive to provide continuous service availability, we do not guarantee uninterrupted access. We may perform maintenance, updates, or experience technical issues that could temporarily affect service availability.

5. Intellectual Property

All content, features, and functionality of ShiftHarmony AI, including but not limited to algorithms, software, text, graphics, and logos, are owned by ShiftHarmony AI and are protected by intellectual property laws.

6. Limitation of Liability

ShiftHarmony AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

7. Termination

Either party may terminate this agreement at any time. Upon termination, your right to use the service will cease immediately, and we may delete your account and data in accordance with our data retention policies.

8. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our platform. Continued use of the service constitutes acceptance of the modified terms.

9. Contact Information

For questions about these Terms of Service, please contact us at info@shiftharmonyai.com